Appointment Information

Booking Instructions

To book your appointment, you will need to accept the terms of the booking by entering your card details into the secure booking system (Fresha).

if you haven't accepted the terms, your appointment is not confirmed and could be cancelled by the salon.

 

Cancellations

At least 24 hours notice is required to cancel or rearrange your appointment. 

50% of the service price will be charged for late cancellation (within 24 hours of the appointment)

No-shows will be charged 100% of the service price.

 

Amendments

Downgrading: if you wish to reduce the service originally booked (duration/cost), then 24 hours notice is required.

Downgrading within 24 hours (including at your appointment) will incur the original booked service price.

Upgrading: if you wish to add services to your original booked appointment, then 24 hours notice is required, and we will endeavour to cater to the request. If time doesn't allow, an alternative date and time can be arranged for additional services. If you rebook for the increased service,

the originally booked appointment is still chargeable on the day.

 

Arrival

Please arrive on time for your appointment. Late arrival may mean insufficient time to complete your fully booked service.

Equally, please don't arrive early as time is carefully accounted for, for each client's appointment and breaks.

 

Attendance

Appointments should be attended alone unless otherwise agreed with the salon, e.g. bridal parties etc. For health and safety reasons.

 

Payment

Payment is required in full, on completion of your appointment.

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